PATransit Tuesday: ConnectCard off and running, sort of

Today is the start of the public pilot test of the ConnectCard, although already some people have been testing the system (Pitt students/faculty/staff and those with an annual pass).

The first step is setting up the security of your card, in case you lose it, you can recover the balance.  I have to commend the Port Authority workers, I called yesterday the first day to set it up and begin using the card, and their computer system was down.  But the woman on the phone was very helpful and very nice.  She asked a few questions and then took my phone number in case she had to call back with something they might have missed.

Sadly, the machine to put money on the card at Penn Station is out of order, but I’ll be heading to Steel Plaza to put money on my card later this week (I have some paper tickets to use up first), hopefully that is a pretty easy process.

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