PATransit Tuesday: Testing, testing
PAT is looking for participants for two pilot programs.
First up, they are finally opening up the ConnectCard program to allow online payment management. Check out the routes and if you ride one (or more) of them regularly, sign up here. Also, I’m a bit confused as to why they’re looking for riders only on certain routes, probably just to centralize help if there are any problems I suppose, but still seems a bit odd for an online pilot.
And secondly, PAT is looking to test a new automated phone service, allowing you to find out information and bypassing hold times. Hopefully it is in real time and somehow hooked up with dispatch, but we’ll see. To find out more or sign up, check it out here.