PATransit Tuesday: Post G-20 Edition

Ok, so I’m not really writing this until Wednesday, but I’ll back-date it to put it on a Tuesday, but really, I was late.  I’ll go to detention now.

I think I might have thought that this would be a bigger post, at least when it was in my head.  Really, I just wanted to thank PAT for how they handled the G-20.

It was stressful for everyone, commuters and anyone trying to travel especially.  While the detours seemingly were posted later than I had hoped for, or thought they would be available, getting reliable information about the G-20 seemed to be an issue that just about every company had trouble with.

So with my detour map in hand, I headed downtown.  The map actually proved very useful, as I said before, I work at the end of town near the Convention Center, so I’m not that familiar with the end closer to the Point.  The map helped me on more than one occasion, and helped me find my bus stop to get home, even though I kept double and triple checking it.

I ended up the wrong side of the street, to catch my bus home (a different route too, so all kinds of new experiences smashed into one day), but since the Boulevard of the Allies had as much activity as a graveyard, I was able to run across and get on.

As I stood there, waiting on what was to be the wrong side of the street, I did call PAT, just to make sure things were still running smoothly.  The customer service rep was nothing but helpful and very kind, a big thumbs up for that.

And of course, the constant e-mail and twitter updates, even retweeting messages from outlying transit agencies, kept everyone in the loop.  I am glad I didn’t have to experience the total shut down of transit during the march for peace on Friday, but PAT seemed to take it in stride.

All in all, a commendable experience.  Will it encourage anyone to make the switch to transit?  Sadly, I don’t think so.  With the TDP changes coming, and what will probably be the most noted, the fare increase, I seem to think that the deft handling of the G-20 summit will be lost in the PR shuffle.  Hopefully I’m mistaken.

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